Traffic management made simple
Online application for road-related construction projects
Construction sites are a common sight in large cities. They require approval and coordination to ensure that the normal flow of traffic is obstructed as little as possible for all concerned. The online application process developed by MA 46, the Municipal Department for Traffic Management and Organisation, marks a milestone in the efficient and transparent organisation of a project approval process.
Section 90 of the Austrian Highway Code stipulates how construction works on or adjacent to roads have to be carried out. In Vienna, the responsibility for implementing these provisions rests with MA 46, the Municipal Department for Traffic Management and Organisation, with a case load of about 13,000 per year. The so-called ‘P90'process has been fully digitised since 2006 both for applicants and the municipal administration.
Using a web portal, applicants can submit applications, query the status of processing, pay the relevant fees and charges using the city's electronic payment service, and download official notices. The latter feature is based on an integrated, fully automated document creation system which supplies the necessary documents, such as permits, traffic regulation notices, or legal ordinances. Another key feature is data sharing with the construction site management system operated by MA 28, the Municipal Department for Road Management and Construction, ensuring that public traffic spaces are not being dug up in quick succession (coordination of excavation works). The construction sites are recorded in the city's Geographic Information System (GIS), which guarantees that the traffic situation display is always up to date.
The online system also makes it easier for the city administration to process applications. Some 300 standardised text modules are available to simplify data searches and ensure uniformly structured texts.
This electronic approval process, one of the first genuinely end-to-end e-government processes in the municipal administration, won MA 46 the Amtsmanager Award in the "Traffic Management" category in 2006. The Austrian Economic Chamber presents this award to projects which implement innovative solutions aimed at improving administrative processes.
Facts & Figures
- Number of applications per year (2011):
- Of which concerning the primary road network (2011): 986
- Of which relevant for traffic (2011): 334
DI Rainer Müller
Tel. +43 1 4000 84267
Fax +43 1 4000 7997
- City of Vienna construction sites overview
- e-government website
- Municipal Department 28 – Road Management and Construction